![]() If you're having trouble connecting with your SMTP settings, you will need to reach out to your mail provider's support. Note: We offer this article as a potential shortcut. This is by no means an exhaustive list and it may contain inaccuracies. If you do not know this information, contact your mail account admin or your mail provider's support team.įor customers using SMTP for sending, we've created a collection of common SMTP and IMAP settings that our users have used successfully to connect to their email providers. ![]() The servers available to you and the accounts that are using them. Important: The correct SMTP/IMAP server address and port number is critical for setting up your SMTP mail connection. To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, click Server Settings, click the outgoing Account pop-up menu, then choose Edit SMTP Server List. ![]() If you can't find that information there, you'll need to reach out to your mail provider's support team. Normally this info can be found in either your mail account's settings (not in Mailshake) or your mail provider's help center. If you're not using Google or Microsoft for sending (or you don't see your info below), you may need to reach out to your mail provider to get your SMTP/IMAP information. How do I find my SMTP/IMAP server address and port number? How do I find SMTP/IMAP server address and port numbers?
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